(4th problem) At this point I am over everything Papa John's due to this interaction with this store. I can do that with the quickness, or you can wait and he will be back 15 minutes from now." I said fine because I had already waited so long.ģ0 minutes later no driver, no food. I was taken aback and asked him, "What do you do now? Are you going to put the money back on my card?" Again as rude as can be, "Yeah. It is not his responsibility to call you." He said it so rudely. (3rd problem) "The driver doesn't have a phone and you knew you had a delivery coming, you should have been on point. So my question was why didn't the driver call when he was outside? I asked nicely so the response I received was uncalled for. There was construction on my street using a jackhammer. I called the store an hour later and was told that the driver had been to my house and had left because he received no answer. I placed the order and waited for my food. I asked, "what is the best promo for the items that I have?" (2nd problem) "I don't know, you can get a pizza and wings cheap." Okay the customer service was D.O.A from the moment of my call, but whatever. He very dryly told me they have different in store than online promotions.
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